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Education Guides: Events 2025

Links to our archived webinars and other continuing education resources for the library community.

Events 2025

Archived webinars, slides, and resources from our events.

To request a certificate of attendance, email Diane Capalongo (dcapalongo@scrlc.org).

Resource Sharing: ILL and Beyond Virtual Conference

February 27, 2025

Sharing Diverse Perspectives

Conference Sessions:

  • Burnout: Research and Next Steps
  • Practical Workflow Solutions/BARC
  • Panel: Trends in Resource Sharing
  • Empire Library Delivery Update

Hold. Fold? Walk. Run! Dealing with Difficult Conversations

January 28, 2025

Presenter: Maurice Coleman

Did you ever get stuck in a surprise(!) contentious conversation? Did someone say something somewhere that put you in the spot? Was the spot in public? We have all had those unexpected conversations that made us uncomfortable. This workshop will show you how to keep the conversation in your favor.

Experienced educator, coach & keynote speaker Maurice Coleman will show you practical skills to deal with sudden controversial, & confrontational conversations in this interactive workshop.

Learning outcomes:

  • Participants will learn methods to prepare for any contentious conversation.
  • Attendees will get techniques to defuse confrontational situations.
  • Participants will leave with multiple resources to deal with difficult people in unexpected situations.

Creating Equitable Library Policies

February 14, 2025

Presenter: Jill Hurst-Wahl

The policies of a library help to create the library’s environment for staff and patrons. Effective library policies are essential for setting clear expectations, defining responsibilities, and establishing boundaries. Unfortunately, policies often focus on negatives, rather than positives and may unintentionally target (and harm) specific populations. Using several policies that a library has – dress code, bereavement, code of conduct, and meeting room policies – we will discuss how to avoid policies driven by fear or past events, and discover how policies can focus on positive actions, inclusion, and equity. Participants are encouraged to bring their dress code, bereavement, code of conduct, and meeting room policies to the webinar. There will be time during the webinar for them to review these specific policies and begin to update them using information learned during the session.

Additional Information: This webinar will use interactive components to allow participants to apply what they are learning to their own situations. Learning Objectives: After this webinar, participants will be able to:

  • Identify and describe the diverse populations the library serves.
  • Review their library policies with an equity lens.
  • Understand when a policy contains words that contain unintentional meanings.
  • Discuss with staff, board, and community members how policy changes support the library’s mission and the community.
This project is administered by the South Central Regional Library Council.